Job ID: 6746

  • Jul 26, 2018
  • 1880 Bldg. - Eastwood City
  • BOM Management
  • Business Process Mapping
  • CRM
  • Delegation Management
  • Feasibility Study
  • Information Management
  • Knowledge Management
  • Market Analysis
  • Operations Research
  • Organization
  • Process Management
  • Resource Management
  • Risk Management
  • Scorecard
  • Situation analysis
  • Six Sigma
  • Statistic and Metrics
  • Strategic Planning
  • SWOT Analysis
  • TQM
  • Workforce Analysis

  • To effectively supervise and lead the activities and work volumes of Account Representatives
  • To ensure that coaching and development of Account Representatives are delivered effectively and efficiently, in accordance with all corporate policies and legislative guidelines
  • To consistently meet targets provided by the management in order to achieve individual and divisional objectives 

  • Must have at least a year of experience as a Collections Team lead 
  • At least High School graduate
  • Excellent computer skills
  • Available to work flexible hours to support operational and business requirements
  • Excellent interpersonal, written, and oral communication (English and Tagalog) skills
  • Ability to multi-task and prioritize work to achieve business results
  • Ability to work independently as well as in a team
  • Ability to learn quickly and adapt to rapid change
  • Ability to communicate updates and changes positively

MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.

Cultures and Values

We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.

  • Salary: Competitive compensation will be given
  • Work Hours: To Be Determined
  • Medical Insurance: Small Private