Job ID: 6954

  • Sep 21, 2018
  • E-Commerce Plaza - Eastwood City
  • American Accent
  • Australian Accent
  • Avaya Phone Usage
  • British Accent
  • Call Handling
  • Canvassing / Cold-calling
  • Customer Service
  • Neutral Accent

Specific duties include, but are not limited, to the following:

  • Reviewing and processing any and all pending loans in a timely manner
  • Communicate directly with clients, internal and external, on pending loans requiring attention
  • Reviewing, confirming and processing all transactional batches with our portfolios
  • Generating and uploading Automated Clearing House (ACH) files from our portfolio’s loan management systems (LMS) to our bank partners and clients
  • Auditing random pending loans to identify possible risk factors and to ensure compliance across all portfolios and entering data to report records
  • Ensures all procedures reflect current processes

What's in it for you?

  • Be part of wave 2 for this pioneer account - plenty of opportunities for growth!
  • Competitive compensation and benefits package
  • Private HMO + life insurance coverage with the country's leading health insurance providers

  • At least 1 year experience in a contact center role, experience in a loan processing or financial account is an advantage
  • Strong Dependability and work ethic
  • Strong written and verbal English communication skills
  • Can handle 60 to 100 calls on a daily basis
  • Effective time-management and organization skills
  • Ability to navigate multiple desktop/web applications
  • Ability to work and collaborate in a team environment
  • Willing to work at Eastwood City Cyberpark, Bagumbayan, QC on a night shift schedule

We encourage walk-in applicants! You may drop by at our Eastwood Career Hub:

Monday - Friday | 9AM - 5PM

6th Floor 1880 Ave Building, Eastwood City Cyberpark, Bagumbayan, QC (across Palazzo Condominium)

Bring your updated resume and valid ID

MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.

Cultures and Values

We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.