Job ID: 7021

  • Oct 4, 2018
  • E-Commerce Plaza - Eastwood City

  • Contact, follow up with and retrieve medical records from individual physicians, medical groups and hospitals
  • Maintain time-service, quality and production goals using good work queue management and customer service skills 
  • Maintain a high level of customer service skills
  • Present a friendly and professional demeanor 
  • Handle a high volume of continuous telephone calls and gathers needed information in a timely manner 
  • Perform multiple tasks simultaneously 
  • Perform both individually and as a team to meet daily production expectations 
  • Use appropriate judgment in upward communication regarding customer issues

What's in it for You?

  • One-day Screening* process!
  • Competitive compensation and benefits package
  • Performance Incentives*
  • HMO Coverage* on Day 1 from one the country's leading health insurance providers

Bring friends when you apply and get up to P6,000* referral incentive per hire!

*Terms and conditions apply.

  • At least 6 months of previous call center experience is required for this position
  • Good verbal and written English communication skills
  • Junior High School Graduates (or HS Grads, pre K-12 system) with at least 1 year call center experience are accepted for this position
  • Willing to work in Eastwood City Cyberpark, Quezon City on a night shift schedule

MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.

Cultures and Values

We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.

  • Salary: Competitive compensation will be given
  • Work Hours: Night Shift - 9:00PM to 6:00AM