Job ID: 7082
The Professional Development Manager is responsible for assessment of staff training and coaching needs at a project based level for all clinical and non-clinical employees as required by the Company. Candidate will facilitate training programs in accordance with established quality and other job performance metrics. In addition, Manager will supervise and provide leadership to the Authorized Response Team for employees and clients. This team provides additional coaching as needed for employees, responds to any clinical related questions from employees and any client questions or concerns regarding clinical coding
This position will direct and develop multi-level projects to improve and support business goals and critical business strategies. This position will report directly to the Director of Professional Development in the US with a dotted line to the Sr. Director, Clinical Operations, Manila.
MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.
Cultures and Values
We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.