Job ID: 7304

  • Jan 8, 2019
  • MDC Tower - Eastwood City

The Claims Officer manages all aspects pertaining to the administration and management of the client and claims database.

Client Servicing

  • Advise Client of claim process and policy coverage via email
  • Appoint contractors on behalf of client where required via email
  • Keep client informed of claim progress via email

Claims Processing

  • Manage claims administration in a timely manner
  • Manage claims administration with accuracy
  • Utilize both CRM and CBS Web Client and Claims Database

Records Managements

  • Ensure claims database is updated
  • Ensure diaries are updated and actioned
  • Maintain clear and concise claim notes
  • Compliance

  • Expected to complete administrative, and general tasks as required.
  • Claims managed in timely manner in line with KPI
  • Claims managed with accuracy in line with KPI

  • Candidate must possess at least a Bachelor's/College Degree , any field.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Knowledge on CRM workflow and CBS, preferred but not required
  • Background on non-life insurance claims, preferred
  • Should be willing to work in Eastwood, Libis, Quezon city in a Dayshift Schedule

MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.

Cultures and Values

We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.

  • Work Hours: Early Morning Shift - 7:00AM to 4:00PM