Job ID: 7372

  • Jan 18, 2019
  • TwoE-com - Mall of Asia Complex

The Senior HR Operations Specialist is primarily responsible for performing administrative support in the delivery of human resource services to employees such as employees compensation and company benefits, attendance monitoring & timekeeping, SSS, HDMF, PhilHealth and HMO. 

  • Responsible for the receiving the pre-employment requirements from the new hire POC and follow-up with operations the remaining pre-employment requirements not yet submitted by the new hire within 30 calendar days
  • Responsible for receiving the company and government benefits applications of the employees. He needs to check the completeness of the  documents and attachments as well as checking the application form for completeness
  • Provides feedback to the employees regarding the status of their company and goverment benefits applications
  • Review the NTEs and decision memos of those cases that are class A-C. To guide operations that they use the proper COC provision base on the incident/ case
  • Prepares the NTE and decision memos for those class D offenses
  • Ensure due process is being observed in all labor cases especially for terminable cases
  • Input data from time sheets, operations records and individual time cards to computerized payroll system
  • Handles attendance processing such as processing approved AMRs
  • Submites a summary of new hires, attrition, pro-rate pay to Site Lead or HR Officer for consolidation 
  • Handles timekeeping such as PTO monitoring
  • Handles exit process of separated employees. Assign online exit interview, conducts exit interview and then signs on the clearance of the employee
  • Liaise directly with line managers and supervisors regarding timekeeping, benefits and labor relations  concerns of the employees
  • Maintains employees 201 file such as filing of employees 201 file documents and retrieving the documents from the 201 file
  • Send outs reminders for end of contract for project employees 
  • Send out reminders for those due for 3rd and 5th month appraisal for those due for regularization 
  • Help out with the Employee Engagement Unit in terms of implementation of company and site events for employees
  • Help out in the Organizational Development Unit for implementation of projects to the respective sites such as performance appraisals 
  • Able to analyze the situation or case upfront and decides it can be resolve at their level or do they need to escalate the problem to the next level if it canít be resolved at their level. 
  • Able to guide the HR Specialists in their tasks. He can be tap by the HR Specialist if in case he has a questions
  • He is well verse with all HR processes

  • At least 2 years experience in a similar Human Resources function is required
  • Background in Labor Relations is required
  • Background in Compensation and Benefits is an advantage
  • Client-management skills
  • Timekeeping and maintaining of employee records
  • Must have completed a bachelor's degree of any course
  • Must have good written and oral English communication skills
  • Must have keen attention to detail
  • Candidate must possess at least a Bachelor's/College Degree , any field
  • Must be willing to work in MOA site and visit Eastwood site when needed

MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.

Cultures and Values

We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.

  • Salary: Competitive compensation will be given