Job ID: 7819

  • May 6, 2019
  • E-Commerce Plaza - Eastwood City

MicroSourcing is looking for a Senior HR Operations Specialist for our Eastwood site!

Key Responsibilities:

  • Receive pre-employment requirements from new hire POC and follow-up with operations the remaining pre-employment requirements not yet submitted by the new hire within 30 calendar days
  • Receive company and government benefits applications of the employees and checks the completeness of the  documents attachments and application forms.
  • Provide feedback to the employees regarding the status of their company and government benefits applications
  • Review the NTEs and decision memos of those cases that are class A-C to guide operations to use proper COC provision based on the incident/ case
  • Prepare the NTE and decision memos for those class D offenses
  • Ensure due process is being observed in all labor cases especially for terminable cases
  • Input data from time sheets, operations records and individual time cards to computerized payroll system
  • Handle attendance processing such as processing approved AMRs
  • Submit a summary of new hires, attrition, pro-rate pay to Site Lead or HR Officer for consolidation 
  • Handle timekeeping such as PTO monitoring
  • Handle exit process of separated employees from assigning online exit interview, conducting exit interview and signing on the clearance of the employee
  • Liaise directly with line managers and supervisors regarding timekeeping, benefits and labor relations  concerns of the employees
  • Maintain and update employees' 201 file.
  • Send out reminders for end of contract for project employees 
  • Send out reminders for those due for 3rd and 5th month appraisal for those due for regularization 
  • Help out with the Employee Engagement Unit in terms of implementation of company and site events for employees
  • Help out in the Organizational Development Unit for implementation of projects to the respective sites such as performance appraisals 
  • Analyze the situation or case upfront and can decide if it can be resolved at their level or escalate as needed
  • Guide the HR Specialists in their tasks and can be tapped by the HR Specialist if in case there are questions


  • Has a Bachelor's Degree in Psychology or other related courses
  • Has at least 1 year of experience in handling attendance and timekeeping, labor relations, employee relations and compensation and benefits
  • Proficient in using MS Word, Excel, Powerpoint and other significant softwares
  • Above average communication skills
  • Willing to be assigned on a night shift schedule

MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.

Cultures and Values

We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.

  • Salary: Competitive compensation will be given