All Call Center Operationss in All Locations - 34 job opening/s found

  • Jan 23, 2018
  • E-Commerce Plaza, Eastwood City
The Claims Mitigation / Order Handling position will give insight into the end-to-end workflow of the logistics, customer, supplier, and carrier support portion of the business.Key results areas include but are not limited to the ff:Mitigate customer disputes and process ordersCoordinate shipments from supplier to customerOrganize/file claim documents from customers and carriersManage claim/order related information through spreadsheetsQuick decision making for claims/ordersCreate ... Read more
  • Jan 23, 2018
  • Cyberscape, Ortigas
Microsourcing is looking for a Customer Service Representative (Chat Support) for our Australian account. Should you be hired, you will be working for a cleaning and gardening services account where people can avail their services.Duties and Responsibilities:Customer support activities including online chat.Allocating bookings to service professionals and ensuring all jobs for the upcoming day have been allocated.Responding to leads generated for potential new sales via online ... Read more
  • Jan 22, 2018
  • E-Commerce Plaza, Eastwood City
Contact, follow up with and retrieve medical records from individual physicians, medical groups and hospitals. Maintain time-service, quality and production goals using good work queue management and customer service skills Maintain a high level of customer service skills. Present a friendly and professional demeanor Handle a high volume of continuous telephone calls and gathers needed information in a timely manner Perform multiple tasks simultaneously Perform ... Read more
  • Jan 22, 2018
  • Picadilly Star, Bonifacio Global City
Chart Retrieval Specialist Read more
  • Jan 19, 2018
  • Cyberscape, Ortigas
This position is responsible and accountable for all aspects of day-to-day operations of the outbound sales consultant team. The ideal candidate will be able to create and lead an effective, motivated group of sales consultants while ensuring key performance metrics are being met.The Team Lead will have a thorough understanding of the product/service, and assist the client with continuous campaign improvement.Responsible for meeting overall metrics of the outbound sales consultant teamManaging ... Read more
  • Jan 19, 2018
  • E-Commerce Plaza, Eastwood City
Motivate and support Sales Consultants by providing ongoing mentoring and coaching sessions for sustained above goal sales performanceOversee and support overall daily operational needs within the shift assignedMaintain target level of performance required by the clientKeep up-to-date level of product and procedural knowledge by immediately understanding and acting on disseminated information through emails, training, huddles, or other forms of briefingEnsure each team member’s adherence to ... Read more
  • Jan 19, 2018
  • Cyberscape, Ortigas
Delivery of exceptional experiences and service to members (being fun, happy, energetic, helpful, adaptable and showing initiative)Responding to, requesting followup, redirecting, and referring owner inquires in a timely and helpful manor;Receiving and responding to feedback from Owner members at different stages of their user experience; andRegular interaction with our members, reflecting our company values.On-boarding members:Managing all Car Owner applications through to approval;And ... Read more
  • Jan 19, 2018
  • 1880 Bldg., Eastwood City
First point-of-contact for all customer support issues via e-mail and phone (Tier-1 support) Record and track all customer support issues through our ticketing system Manage online content through our custom­-built CMS Report any bugs and edge cases Identify and recommend how we can continuously improve our support and customer experience Create support documentation and deliver customer training when required Analyze customer feedback and make connections between ... Read more
  • Jan 17, 2018
  • 1880 Bldg., Eastwood City
• Proven experience transforming complex layout PSDs into pixel-perfect presentation-layer HTML5/CSS3 templates • Experience with responsive web development • Strong with JavaScript • A thorough understanding of cross-browser compatibility issues • An ability to multi-task on multiple projects and tasks at the same time • A positive and upbeat attitude with the ability to learn ... Read more
  • Jan 17, 2018
  • 1880 Bldg., Eastwood City
 The objective of the Outbound Appointment Setter is to develop industry knowledge of our services by calling targeted leads. The Outbound Appointment Setter will work with Business Development Managers in strategically calling leads for sales campaigns.The Outbound Appointment Setter is responsible for undertaking outbound calls which via cold calling. Accordingly, mastery of interpersonal and persuasive techniques is required.Key responsibilities and accountabilities:Undertake large ... Read more