All Call Center Operationss
- 40 job opening/s found
Mar 25, 2019
MDC Tower, Eastwood City
We are looking for a Customer
Service Representative for US Account!
• Receive allocation of orders
(reference numbers) from LA office.
• Locate and contact adjusters or
Insurance companies about outstanding balances
• Send out past due
invoices/demand letters to settle payments either thru email, fax or mail
• Make and receive phone calls
from Insurance companies / Defense attorneys
• Manage multiple orders for
• Type detailed message in the
OBJECTIVES:To meet and increase revenue targets for the company by always looking for opportunities to sell auxiliary products like “Drive Easy” excess remuneration options to customers, advancing and closing the sale through inbound and outbound calls.To gain a high degree of product knowledge of the company’s multiple suppliers offering, and apply this knowledge in the sales process to best meet the customer’s needs, whilst providing excellent customer service at all times.RESPONSIBILITIES:To ...
As the Sales Consultant, working within the Online Ordering team across Australia and the Philippines and based in Microsourcing- Ortigas, you will be responsible for the following:Provide Online Ordering solutions for restaurants in Australia.End-to-end Sales Process, from lead generation up to closing and account management.Cold-calling, Outbound calls, Closing deals, Up-selling (for existing clients)Contacting leads and signing them up for Ordermate ...
Manage large amounts of incoming calls, live chat and emailsGenerate sales leads and collect the payment from the customer. Handle post sales cases and complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionIdentify and assess customers’ needs to achieve satisfactionFollow communication procedures, guidelines and ...
Reviewing and processing any and all pending loans in a timely mannerCommunicate directly with clients, internal and external, on pending loans requiring attentionReviewing, confirming and processing all transactional batches with our portfoliosGenerating and uploading Automated Clearing House (ACH) files from our portfolio’s loan management systems (LMS) to our bank partners and clientsAuditing random pending loans to identify possible risk factors and to ensure compliance across all ...
Monitor the Customer Service Ticket platform to action tickets
within defined KPIs using provided scripts, rules and supplied materials. Customer Service Actionable items1. Cancel
Order Requestsa. Recently
You will be tasked with the following:Marketing ActivitiesData base integrity of the company’s CRM System – PipeDrive;Contribute ideas, enhance our marketing standards and manage and maintain relevant processes;Updates job knowledge by participating in educational opportunities; reading trade publications;Advertising and PromotionCoordinates marketing and advertising campaigns as directed by assembling and analysing sales and marketing data;Prepares promotional presentations;Facilitates ...
& Order Processing
Customer accounts by recording account information
product or service problems by clarifying the customer’s complaint; determining
the cause of the problem; selecting and explain the best solution to solve the
problem; expediting ...
MicroSourcing Philippines Inc. is currently hiring for a Customer Experience Executive!Our client is an organization providing development and management of some of the world's biggest and best customer loyalty and employee recognition programs.Position PurposeTo consistently exceed customer expectations through going above and beyond to resolve any customer questions and ensure the timely fulfillment of reward orders.Key Result AreasTo successfully resolve any Tier 1 customer queries received ...
Our client is one of Australia’s oldest and largest providers of open learning! They focus on meeting the needs of adult learners by providing highly flexible, accessible and affordable education and training.The CSR Admissions Officer is responsible for providing professional and timely response to student applications for enrolment, including: - Administering all applications for admission to the client's partner enrolments- Follow-up pending applicants for ...
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