All Call Center Operationss in All Locations - 41 job opening/s found

  • Sep 22, 2018
  • 1880 Bldg., Eastwood City
MicroSourcing Philippines Inc. is looking for a  Field Support Coordinator for a leading sales and marketing services company in the consumer goods and services industry based in Australia.Responsibilities:Answer inbound calls from Merchandisers out in fieldProcess extra time requests from the field in the client's systemLiaise with Client Service teams to approve requests and assist in the queriesAnswer any other inbound queries from field, suppliers or storesAction and respond to email ... Read more
  • Sep 21, 2018
  • 1880 Bldg., Eastwood City
Specific duties include, but are not limited, to the following:Reviewing and processing any and all pending loans in a timely mannerCommunicate directly with clients, internal and external, on pending loans requiring attentionReviewing, confirming and processing all transactional batches with our portfoliosGenerating and uploading Automated Clearing House (ACH) files from our portfolio’s loan management systems (LMS) to our bank partners and clientsAuditing random pending loans to identify ... Read more
  • Sep 21, 2018
  • 1880 Bldg., Eastwood City
Recover as much losses as possible in a compliant wayReceive inbound and/or place outbound calls to applicants and customersReview and verify customer account informationInteract with customer to establish and maintain high quality customer serviceAssist customers with inquires, concerns, and requests regarding accounts/loansMeet quality assurance, compliance and other performance metricsMeet minimum performance and attendance expectations/quotaWhat's in it for you?Be part of wave 1 for this ... Read more
  • Sep 21, 2018
  • 1880 Bldg., Eastwood City
Join our team for a company that delivers subscription based content through digital, print, conferencing and events channels. We aim to deliver high quality and objective Business to Business (B2B) information services across the sectors that we serve and these are supplemented with additional online resources. The person will work on a mixture of cold and some warm leads, the cold leads will in most cases know our brand already so there is a relatively easy way into the conversation.Achieve ... Read more
  • Sep 18, 2018
  • Felina, Eastwood City
MicroSourcing Philippines Inc. is looking for Inside Sales Representatives who will be working for a telecommunications provider with a focus on B2B sales in mobile industry. Core products are wireless devices and corporate rate plans, VOIP phone systems, vehicle tracking services and mobile internet.This role will focus on the B2B market creating new opportunities for the outside sales team.Your responsibilities will include:Contact small-medium sized businesses to create interest in the ... Read more
  • Sep 18, 2018
  • Felina, Eastwood City
MicroSourcing Philippines Inc. is looking for Customer Service Representatives who will be working for a telecommunications provider with a focus in mobile industry.The Customer Service Representatives will be responsible for taking care inbound call and email inquires (phone prices, plans, repair inquires), provide correct access keys by correct sales representatives, direct them to the ordering portal, walk them through how to place an order if ... Read more
  • Sep 18, 2018
  • 1880 Bldg., Eastwood City
First point-of-contact for all customer support issues via e-mail and phone (Tier-1 support) Record and track all customer support issues through our ticketing system Manage online content through our custom­-built CMS Report any bugs and edge cases Identify and recommend how we can continuously improve our support and customer experience Create support documentation and deliver customer training when required Analyze customer feedback and make connections between ... Read more
  • Sep 13, 2018
  • 1880 Bldg., Eastwood City
This role is intended to provide administrative and sales support for our Sydney based wholesale and retail sales team. Day to day tasks will include: Accessing clients files in our reservations system to up-date supplier confirmations and amendmentsChecking supplier rates quoted are in-line with the contracted ratesChecking service details confirmed by the supplier match those requested and the booking is orderSending booking updates to the sales consultantsAdvise any discrepancies in ... Read more
  • Sep 12, 2018
  • 1880 Bldg., Eastwood City
We’re currently seeking to employ fun, friendly, motivated people to join our office in Eastwood City. We needpeople who can offer a customer service experience that always exceeds expectations!Key Results Areas:Receive inbound sales calls from existing and potential Australian customers and convert them tobookingsUpsell other products and servicesEnsure customer service levels are maintained and exceededRespond to customers' online inquiries for sales quote and respond via return email or ... Read more
  • Sep 8, 2018
  • TwoE-com, Mall of Asia Complex
Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers.Responsibilities:Answers incoming phone calls with questions pertaining to order status, Responds to patient/clients questions and problemsMaintains open communication ... Read more