All Call Center Operationss in All Locations - 39 job opening/s found

  • Nov 16, 2018
  • Cyberscape, Ortigas
We are looking for a Customer Service Representative for an Australian peer-to-peer car rental company. The core objective for this role is delivery of exceptional experiences and customer service (being fun, happy, energetic, helpful, adaptable and showing initiative). Examples may be:Helping customers locate cars, and troubleshooting over the phone;Re-engaging members who may not have used us for a while;Receiving and responding to feedback from members at different stages of their user ... Read more
  • Nov 14, 2018
  • 1880 Bldg., Eastwood City
MicroSourcing Philippines Inc. is looking for a  Field Support Coordinator for a leading sales and marketing services company in the consumer goods and services industry based in Australia.Responsibilities:Answer inbound calls from Merchandisers out in fieldProcess extra time requests from the field in the client's systemLiaise with Client Service teams to approve requests and assist in the queriesAnswer any other inbound queries from field, suppliers or storesAction and respond to ... Read more
  • Nov 14, 2018
  • TwoE-com, Mall of Asia Complex
Essential Job Function:Responding to calls, emails, chat and other social media inquiries from the client's customersResponsible for processing billing, booking, registration and government benefit inquiriesPerform other duties assigned in support of the ... Read more
  • Nov 14, 2018
  • Cyberscape, Ortigas
Microsourcing is looking for a Client Services Specialist who will work with both Client Services Manager and Commercial Team to maintain relationships with each of their assigned accounts and take responsibility for resolving issues and servicing the client’s needs.Duties and ResponsibilitiesProvide client services to current clients by identifying their problems and supplying solutions and educationTrack and monitor incoming calls for record keepingWork closely with other departments to ... Read more
  • Nov 14, 2018
  • 1880 Bldg., Eastwood City
You will be working for Collection House Limited, a public company, listed on the Australian Securities Exchange and operating throughout Australia and New Zealand. The core business is providing receivables management, debt collection, debt ledger purchasing and legal services to support those collection activities.As a Collections Representative, you are responsible for, but not limited to the following:Collecting past due accountsAchieve set collection targets as per the department’s ... Read more
  • Nov 14, 2018
  • TwoE-com, Mall of Asia Complex
Responding to email and calls from account's employees in AustraliaStaffing - Filling vacant shifts, Adding shifts, Cancel shifts, Coordinator Rostered hours, Non-arrival for shift and resignationsRecruitment - Inbound reference checks and Outbound reference checksPayroll queriesResources - Queries, Ordering, General Coordinator queriesPerform other reasonable duties assigned in support of the ... Read more
  • Nov 12, 2018
  • E-Commerce Plaza, Eastwood City
        Leads the team in resolving customer concerns and queries according to defined guidelines, processes and metrics    • Manage 2nd level escalations         Conducts and provides real time and/or scheduled coaching and/or developmental sessions to improve service deliveries to customers, enhance team engagement and performance    Assisting with the development of policies, processes and reports relating to ... Read more
  • Nov 12, 2018
  • E-Commerce Plaza, Eastwood City
Handle merchant communications, determine and confirm business needs and manage customer discussionsPerform outbound calls to customers to obtain information, perform needs analysis, and follow-up on inflight items for existing customersInput applications into the boarding system while adhering to the high level of quality and accuracy targets establishedManage all 1st level escalationsManage applications in the onboarding cycleAchieve and exceed performance expectations by meeting daily, ... Read more
  • Nov 9, 2018
  • Cyberscape, Ortigas
• The Claims Assessors are responsible for operating the company’s claims function and assessing, coordinating and settling all claims within their own settlement authority.  • The business operates in the rental car insurance industry so experience in general (auto) will be well regarded. • Reporting to the Claims Manager in Sydney, the roles will be responsible for servicing all claims for the partners global insurance book, managing claims for UK, EEA and Australian ... Read more
  • Nov 9, 2018
  • TwoE-com, Mall of Asia Complex
Be part of New Zealand based global travel group specialising in cruise, car rental and motorhome travel bookings.Job Description:Sales SupportConfirming and Amending of Reservations: You will be required to take ownership of all new bookings that come into our system and all customer booking amendments.   Ferry ConfirmationsOur customers book ferry crossings for travel in NZ, where you will be in charge of getting these checked and confirmed, also making sure that details are all ... Read more