All Call Center Operationss
- 19 job opening/s found
Mar 22, 2017
To answer questions from customer and offer best solution via chatTo calm down the irate customers and make sure they are happy and there will be no complaints..To be well informed with the knowledge of the products and the upgrades, promotions in the site.May handle minimal email concerns should the need ...
• Process customer inquiries through phone , chat and email in a professional and cheerful manner that reflects the company’s values and follows appropriate workflows
• Resolve general customer inquiries
• Proactively educate our customers on products and current promotions
• Handle multiple inquires at one time without compromising service and integrity
• Tracking of customer interaction
• Manage internal ...
We are looking for Customer Care Representatives who will support a leading online contact lenses and prescription glasses retailer based in North America. This is a customer-focused account - no hard selling required!Customer service calls with focus on customer satisfactionRespond to inbound sales and customer service inquiries (phone, email or web chat)Verify customers' ordersResolve returns and exchanges for ...
Responsibilities:• Ensure smooth and trouble-free processing of customer car bookings.• Provide great customer service to all customers through incoming and outbound phone calls, live chat, and email. • Provide a high standard of accuracy and timeliness when using the internal booking system, other reporting procedures, and supplier booking systems for processing and querying customer bookings.• Offer correct and helpful advice to existing customers on questions surrounding their vehicle ...
Delivery of exceptional experiences and service to members (being fun, happy, energetic, helpful, adaptable and showing initiative).Helping customers locate cars, and troubleshooting over the phone
Re-engaging members who may not have used us for a while
Receiving and responding to feedback from members at different stages of their user experience
Regular interaction with our members, reflecting our company valuesManaging all Car Borrower applications through to approval
Building awareness of ...
Answer inbound support calls and enter into our ticket system (ZenDesk)Conduct basic troubleshooting with the customer before escalating to a level 2 technicianComplete inbound email tickets and integration related tickets (Basic remote installations of ...
This position provides expert internal and external customer service for ecommerce business. Assists with maintaining performance expectations to further enhance the client’s position. This role is responsible for interfacing with the customers and recommending solutions and/or action plans.
? Receives voice, chat and 3-mail interactions and initiates prompt and professional outbound communications
? Handles inbound inquiries in regards to basic product and service questions
? Communicates ...
Outbound Calls to acquire necessary documentation for claim
settlement process. Some inbound calls from returned messages
left. Data entry and claims processing utilizing our provided
software and training ...
Responsibilities: Convert sales from a variety of lead types Engage in consultative sellingMeet set performance metrics Participate in regular training sessionsParticipate in regular coaching sessionsReport directly to Team ...
Microsourcing’s client, one of North America’s leading payment processors, is looking for a highly motivated Sales Consultants. The client is the customer’s single point of contact for all credit cards and Point of Sale transactions making payment processing an easy and cost-effective investment for merchants.Key ResponsibilitiesDemonstrate ongoing efforts to achieve or exceed performance expectations by meeting daily, weekly and/or monthly sales targetsDeliver high quality, sustainable sales ...
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