All Call Center Operationss in All Locations - 24 job opening/s found

  • May 22, 2019
  • Cyberscape, Ortigas
Main responsibilities will be to support customers through emails, live chat and phone calls. The areas of focus will be (but are not limited to):  General Business:Explaining to potential customers how the company suits their needs, and how the company works;Helping users and pet sitters manage their profiles (verifying their details, uploading photos, submitting documentation for badges, adding testimonials, etc);Receiving and responding to feedback from users.Pet Sitter ... Read more
  • May 21, 2019
  • Cyberscape, Ortigas
• Delivery of exceptional experiences and service to Car Next Door members (being fun, happy, energetic, helpful, adaptable and showing initiative). Examples may be: • Helping customers locate cars, and troubleshooting over the phone; • Re-engaging members who may not have used us for a while; • Receiving and responding to feedback from members at different stages of their user experience; and • Regular interaction with our members, reflecting our company values. • On-boarding ... Read more
  • May 17, 2019
  • Cyberscape, Ortigas
MicroSourcing Philippines Inc. is looking for a Technical Support Representative who will be working for a POS and Online Ordering System provider to the hospitality industry in Australia. You will be working in an environment wherein we embrace changes and strive for improvement. We work as a team and care about others, colleagues, customers and what we do.  We focus on thinking positively and creatively in our personal and work life. We look for people who thrive on bringing new ... Read more
  • May 16, 2019
  • Two E-com, Mall of Asia Complex
Customer service responding with a focus on customer satisfactionRespond to inbound customer service inquiries in one of three main functional areas: phones, email or web chat, with a focus on customer satisfactionVerify customer ordersResolve returns and exchanges for customersRegular correspondence with our Chinese suppliers to report any warranty issues and gain assistance to resolve warranty ... Read more
  • May 16, 2019
  • 1880 Bldg., Eastwood City
KEY RESPONSIBILITIES:Responding to inbound and outbound enquiries received through multiple platforms which includes but not limited to incoming calls, email, chat, SMS, social media, internal departments Placing phone taxi bookings using online platforms End to end investigation and resolution of enquiries Tracking taxi bookings and carrying out a systematic or formal inquiry to examine and establish quality of bookings Completing customer outbound campaigns as ... Read more
  • May 15, 2019
  • 1880 Bldg., Eastwood City
MicroSourcing Philippines Inc. is currently looking for a Collections Specialist for our Eastwood Site. Key Responsibilities;Monitor accounts to identify outstanding debts  Investigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection ... Read more
  • May 14, 2019
  • E-Commerce Plaza, Eastwood City
MicroSourcing is looking for Call Center Representatives for our Eastwood site! Candidates must be willing to work on a night shift schedule. Do you have what it takes to be one of us?Requirements:Contact, follow up with and retrieve medical records from individual physicians, medical groups and hospitals.Maintain time-service, quality and production goals using good work queue management and customer service skillsMaintain a high level of customer service skills. Present a friendly and ... Read more
  • May 9, 2019
  • Cyberscape, Ortigas
MicroSourcing is looking for a Customer Service Representative (Sales) for our Ortigas site! Come join us and enjoy great work environment and competitive pay!Responsibilities:Call inbound leads to scope requirementsCall qualified leads to show them work in progressCall late stage leads to collect payment ... Read more
  • May 8, 2019
  • 1880 Bldg., Eastwood City
Key Responsibilities:Responsible for quality control of collectors assign under them.Quality controls include, call listening, barging.Collectors’ settlements and collector production such as cash in the door based on their performance. Monitors incoming fax and distribute to their collectors.Second voice low settlements offer.Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.Provide the team with a vision of the project objectives.Motivate ... Read more
  • May 8, 2019
  • Cyberscape, Ortigas
Manage customer interactions to identify, convert and maximise all sales opportunities for Salmat. Consistently deliver a high level of customer service. Meet customer needs through consultation, support and problem solving/resolution using multi-channel communications and technologies.  ? Qualify and identify sales opportunities for the wider Salmat Media Business ? Promote features & benefits of service offering to achieve revenue targets ? Follow up leads in a timely and ... Read more