All Support and Corporates
- 7 job opening/s found
Mar 22, 2019
Two E-com, Mall of Asia Complex
This role is of IT Service Desk QA Analyst is for supporting
the operations of the company’s IT service desk. The service desk also performs
other auxiliary support functions for the company’s end-users.
improvement – Conduct process review, develop process and procedural
documentation and continuous process improvement
The Account Manager is primarily responsible for monitoring and setting up of metrics, monitoring attendance and implementing the company code of conduct, updating and keeping track of employee records, and disseminating pertinent information to our projects.Key responsibilities and accountabilities:Regularly coordinate with the client regarding the status of the offshore teamImplement and monitor KPIs set by the client or MSMonitor the team’s performanceConduct coaching sessions and issuing ...
Assist the Business Development team in generating new leads through intelligent pro-active engagement with prospective clientsArticulate service delivery models verbally and through web correspondencesSell off-shoring solutions and provide direct consultation to clients; recognize customer needs and apply appropriate service delivery model as a resultAble to meet client goals and effectively implement plans to grow acquired leadsServe as initial point of contact to prospective clients who ...
The Dayshift Account Manager is primarily responsible for managing all accounts under the team's vertical and regularly coordinating with multiple internal stakeholders on their behalf.Implement and monitor KPIs set by the client or MSMonitor the offshore team’s performanceConduct coaching sessions and issuing corrective actionsMonitor and track the daily attendanceImplement policies, deadlines and standards set by the clientHandle complaints and queries from all staffProvide ...
We are hiring for a Customer Care Support Team Leader to be part of our growing comprehensive Post-Acute Care Respiratory Services company focused on managing high-risk respiratory patients in their homes.Key Responsibilities:Act as the main POC of the onshore team in cascading process updates and informationProvide updates, assistance, day to day guidance and attendance monitoringResponsible in handling Management on shore calls and emails, mentoring of new/current staff as neededProcess ...
The primary responsibility of the Operations Associate is to provide the first line of administrative support in the effective implementation of the single POC setup for overall accounts management. In-charge of collecting and updating employee data needed by the supervisors in the daily operations of accountsResponsible for the execution and completion of short term projects as assigned by management, including data encoding, content writing, transcription, web moderation, etc. Also ...
Role Objective and Scope:The primary objective of the role is to maintain and develop the Business System functions, prioritizing efforts that improve business productivity and minimize user interface barriers for adoption.Core Responsibilities:Maintain and administer user profiles, hierarchies and access permissionsEnforce internal data & structural policies & standardsAdminister change management for all modificationsMaintenance & Upkeep of core functions & modulesConfiguration and some ...
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