- 5 job opening/s found
Aug 16, 2019
Setup customer service & operations systems & processes.Manage all elements of customer service including phone and Email support.Recruit & manage the customer service team (as the business grows).Handle & resolve customer complaints & escalations.Build the knowledge base & website FAQs.In time, build a training manual to on board future customer service staff.Report daily, weekly & monthly on the customer service function.Ensure all deliverables are completed by the team on a timely ...
Enter occupational health tests annually (things like vaccinations and blood test orders in the system.Manually combine results into a PDF and upload it to background check platform. Enters client applicant orders into vendor software platform once client submitsFollows order entry process for each order and manages a pipeline of orders each dayLocates information and documents quickly and accurately in accordance with the system and client proceduresSupplies timely updates and ...
We are looking for Customer Service Team Lead for an Australian peer-to-peer car rental company. You will be joining a rapidly growing sharing economy startup as a team leader of Membership Experience Phone Support Team. There is plenty of scope for career advancement for the right person. If you are highly intelligent, highly motivated and excited by an evolving startup environment, you could be the perfect candidate for this role.ResponsibilitiesLead and inspire a team of customer service ...
Make outbound calls to settle outstanding debts from customers and meeting collection target.To build relationships with payers to increase revenue.To push communications by calling multiple payers a day.To settle files and make sure the checks are received by the company.To be able to work on their own, but to also be in a team ...
Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers.Responsibilities:Answers incoming phone calls with questions pertaining to order status, Responds to patient/clients questions and problemsMaintains open communication ...
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