Customer Service Representatives in All Locations - 12 job opening/s found

  • May 22, 2019
  • Cyberscape, Ortigas
Main responsibilities will be to support customers through emails, live chat and phone calls. The areas of focus will be (but are not limited to):  General Business:Explaining to potential customers how the company suits their needs, and how the company works;Helping users and pet sitters manage their profiles (verifying their details, uploading photos, submitting documentation for badges, adding testimonials, etc);Receiving and responding to feedback from users.Pet Sitter ... Read more
  • May 21, 2019
  • Cyberscape, Ortigas
• Delivery of exceptional experiences and service to Car Next Door members (being fun, happy, energetic, helpful, adaptable and showing initiative). Examples may be: • Helping customers locate cars, and troubleshooting over the phone; • Re-engaging members who may not have used us for a while; • Receiving and responding to feedback from members at different stages of their user experience; and • Regular interaction with our members, reflecting our company values. • On-boarding ... Read more
  • May 16, 2019
  • Two E-com, Mall of Asia Complex
Customer service responding with a focus on customer satisfactionRespond to inbound customer service inquiries in one of three main functional areas: phones, email or web chat, with a focus on customer satisfactionVerify customer ordersResolve returns and exchanges for customersRegular correspondence with our Chinese suppliers to report any warranty issues and gain assistance to resolve warranty ... Read more
  • May 16, 2019
  • 1880 Bldg., Eastwood City
KEY RESPONSIBILITIES:Responding to inbound and outbound enquiries received through multiple platforms which includes but not limited to incoming calls, email, chat, SMS, social media, internal departments Placing phone taxi bookings using online platforms End to end investigation and resolution of enquiries Tracking taxi bookings and carrying out a systematic or formal inquiry to examine and establish quality of bookings Completing customer outbound campaigns as ... Read more
  • May 9, 2019
  • Cyberscape, Ortigas
MicroSourcing is looking for a Customer Service Representative (Sales) for our Ortigas site! Come join us and enjoy great work environment and competitive pay!Responsibilities:Call inbound leads to scope requirementsCall qualified leads to show them work in progressCall late stage leads to collect payment ... Read more
  • May 8, 2019
  • Cyberscape, Ortigas
Manage customer interactions to identify, convert and maximise all sales opportunities for Salmat. Consistently deliver a high level of customer service. Meet customer needs through consultation, support and problem solving/resolution using multi-channel communications and technologies.  ? Qualify and identify sales opportunities for the wider Salmat Media Business ? Promote features & benefits of service offering to achieve revenue targets ? Follow up leads in a timely and ... Read more
  • May 7, 2019
  • Cyberscape, Ortigas
Welcome clients and other visitors, determine their needs, and ensure that these are met in an efficient and friendly manner Answer incoming calls including but not limited to: Customer enquires Tracking of orders and providing updates to customers Tracking freight and following through any freight issues Logging cases for missing/damaged parts Updating customers with time frames on orders Taking sales calls and placing orders for the customer over the phone Re-direct ... Read more
  • May 6, 2019
  • 1880 Bldg., Eastwood City
KEY RESPONSIBILITIES: Reviewing and processing any and all pending loans in a timely mannerCommunicate directly with clients, internal and external, on pending loans requiring attention Reviewing, confirming and processing all transnational batches with our portfolios Generating and uploading Automated Clearing House (ACH) files from our portfolio’s loan management systems (LMS) to our bank partners and clients Auditing random pending loans to identify possible risk factors ... Read more
  • May 2, 2019
  • 1880 Bldg., Eastwood City
You will be working with our client who provides care services for the aged and infirm. We are looking for CSRs with the ability to convey sincere empathy, guidance and reassurance to their clients over the phone. At the same time you must be confident and persuasive as you may be required to coordinate assistance in emergencies and provide accurate communications with authorities if need be.Quick response time on phone, answering customer inquiriesUpdate Client records in a timely and accurate ... Read more
  • Apr 23, 2019
  • Cyberscape, Ortigas
• Delivery of exceptional experiences and service to Car Next Door members (being fun, happy, energetic, helpful, adaptable and showing initiative). Examples may be: • Helping customers locate cars, and troubleshooting over the phone; • Re-engaging members who may not have used us for a while; • Receiving and responding to feedback from members at different stages of their user experience; and • Regular interaction with our members, reflecting our company ... Read more