Customer Service Representatives in All Locations - 21 job opening/s found

  • Mar 20, 2019
  • 1880 Bldg., Eastwood City
Manage large amounts of incoming calls, live chat and emailsGenerate sales leads and collect the payment from the customer. Handle post sales cases and complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionIdentify and assess customers’ needs to achieve satisfactionFollow communication procedures, guidelines and ... Read more
  • Mar 19, 2019
  • Two E-com, Mall of Asia Complex
To ensure bookings are processed within 24 hours of initial orderTo ensure that customer requests post sale are dealt with quickly.To retain cancellation of Drive Easy policies by skillfully advising customers of the benefits of the policyTo sell alternative vehicles to customers on bookings where the initial vehicle is unavailableTo ensure that as a reservation team member a high percentage of customer enquiries via phone, email, live chat are answered immediately with the remainder of ... Read more
  • Mar 19, 2019
  • 1880 Bldg., Eastwood City
Reviewing and processing any and all pending loans in a timely mannerCommunicate directly with clients, internal and external, on pending loans requiring attentionReviewing, confirming and processing all transactional batches with our portfoliosGenerating and uploading Automated Clearing House (ACH) files from our portfolio’s loan management systems (LMS) to our bank partners and clientsAuditing random pending loans to identify possible risk factors and to ensure compliance across all ... Read more
  • Mar 19, 2019
  • Two E-com, Mall of Asia Complex
Monitor the Customer Service Ticket platform to action tickets within defined KPIs using provided scripts, rules and supplied materials. Customer Service Actionable items1.            Cancel Order Requestsa.            Recently placed ... Read more
  • Mar 18, 2019
  • 1880 Bldg., Eastwood City
MicroSourcing Philippines Inc. is currently hiring for a Customer Experience Executive! Our client is an organization providing development and management of some of the world's biggest and best customer loyalty and employee recognition programs. Position Purpose To consistently exceed customer expectations through going above and beyond to resolve any customer questions and ensure the timely fulfillment of reward orders. Key Result Areas To successfully resolve any Tier 1 customer queries ... Read more
  • Mar 18, 2019
  • 1880 Bldg., Eastwood City
Our client is one of Australia’s oldest and largest providers of open learning! They focus on meeting the needs of adult learners by providing highly flexible, accessible and affordable education and training.The Admissions Officer is responsible for providing professional and timely response to student applications for enrolment, including:  - Administering all applications for admission to the client's partner enrolments- Follow-up pending applicants for outstanding ... Read more
  • Mar 12, 2019
  • Two E-com, Mall of Asia Complex
This position will be the first point of call for all customer enquiries over email, chat and phone. Multitasking with tools such as Freshdesk, Tawk chat and our own Dashboard backend system to communicate with customers and alter/create bookings. Act as a first point of call for customer resolutions included but not limited to feedback, complaint handling and be able to diagnose issues and resolve problems using our knowledge base and terms and conditions. Learn and obtain knowledge on our ... Read more
  • Mar 11, 2019
  • 1880 Bldg., Eastwood City
Our client is Australia’s oldest and largest providers of open learning. For over 100 years we have been helping people from all walks of life to improve their lives through learning. Over this time, we have delivered education and training to more than 700,000 AustraliansResponsibilities:In this role, you will undertake the following core functions: Provide professional and timely response to student queries, including: administrative enquiries, student complaints, course ... Read more
  • Mar 11, 2019
  • 1880 Bldg., Eastwood City
Our client is Australia’s oldest and largest providers of open learning. For over 100 years we have been helping people from all walks of life to improve their lives through learning. Over this time, we have delivered education and training to more than 700,000 Australians.Responsibilities:In this role, you will undertake the following core functions: Provide professional and timely response to student queries, including: administrative enquiries, ... Read more
  • Mar 11, 2019
  • 1880 Bldg., Eastwood City
Responsibilities:   Managing SMS/MMS communications with employees including sending and receiving messages Calling employees via phone to discuss Health and Safety on a pre-planned basis using provided information Recording communications in the CRM Communicating with relevant Consultant/ Manager in regards to response including escalating concerns in a timely manner Identify and report Health and Safety concerns to relevant consultant, or ... Read more