Customer Service Representatives
- 21 job opening/s found
Mar 20, 2019
1880 Bldg., Eastwood City
Manage large amounts of incoming calls, live chat and emailsGenerate sales leads and collect the payment from the customer. Handle post sales cases and complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionIdentify and assess customers’ needs to achieve satisfactionFollow communication procedures, guidelines and ...
To ensure bookings are processed within 24 hours of initial orderTo ensure that customer requests post sale are dealt with quickly.To retain cancellation of Drive Easy policies by skillfully advising customers of the benefits of the policyTo sell alternative vehicles to customers on bookings where the initial vehicle is unavailableTo ensure that as a reservation team member a high percentage of customer enquiries via phone, email, live chat are answered immediately with the remainder of ...
Reviewing and processing any and all pending loans in a timely mannerCommunicate directly with clients, internal and external, on pending loans requiring attentionReviewing, confirming and processing all transactional batches with our portfoliosGenerating and uploading Automated Clearing House (ACH) files from our portfolio’s loan management systems (LMS) to our bank partners and clientsAuditing random pending loans to identify possible risk factors and to ensure compliance across all ...
Monitor the Customer Service Ticket platform to action tickets
within defined KPIs using provided scripts, rules and supplied materials. Customer Service Actionable items1. Cancel
Order Requestsa. Recently
MicroSourcing Philippines Inc. is currently hiring for a Customer Experience Executive!
Our client is an organization providing development and management of some of the world's biggest and best customer loyalty and employee recognition programs.
To consistently exceed customer expectations through going above and beyond to resolve any customer questions and ensure the timely fulfillment of reward orders.
Key Result Areas
To successfully resolve any Tier 1 customer queries ...
Our client is one of Australia’s oldest and largest providers of open learning! They focus on meeting the needs of adult learners by providing highly flexible, accessible and affordable education and training.The Admissions Officer is responsible for providing professional and timely response to student applications for enrolment, including: - Administering all applications for admission to the client's partner enrolments- Follow-up pending applicants for outstanding ...
This position will be the first point of call for all
customer enquiries over email, chat and phone.
Multitasking with tools such as Freshdesk, Tawk chat and our
own Dashboard backend system to communicate with customers and alter/create
Act as a first point of call for customer resolutions
included but not limited to feedback, complaint handling and be able to
diagnose issues and resolve problems using our knowledge base and terms and
Learn and obtain knowledge on our ...
Our client is Australia’s oldest and largest providers of open learning. For over 100 years we have been helping people from all walks of life to improve their lives through learning. Over this time, we have delivered education and training to more than 700,000 AustraliansResponsibilities:In this role, you will undertake the following core functions: Provide professional and timely response to student queries, including: administrative enquiries, student complaints, course ...
Our client is Australia’s oldest and largest providers of open learning. For over 100 years we have been helping people from all walks of life to improve their lives through learning. Over this time, we have delivered education and training to more than 700,000 Australians.Responsibilities:In this role, you will undertake the following core functions: Provide professional and timely response to student queries, including: administrative enquiries, ...
communications with employees including sending and receiving messages
Calling employees via phone
to discuss Health and Safety on a pre-planned basis using provided
Recording communications in
Communicating with relevant
Consultant/ Manager in regards to response including escalating concerns
in a timely manner
Identify and report Health
and Safety concerns to relevant consultant, or ...
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