- 1 job opening/s found
Jan 15, 2019
MDC Tower, Eastwood City
Reporting to the Head of Service Delivery, the Operations Team manages the 24/7 operations of the Client and its customers. The key functions of the role are to support one of our key clients users, monitor system generated alerts, typically generated from both servers and routers, respond quickly to alerts and users ensuring all SLA’s and KPI’s are met. The Operations team is focussed on out of hours user support, remotely monitoring, managing and securing customer IT infrastructure, ...
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