Operations Experts in All Locations - 2 job opening/s found

  • Mar 21, 2019
  • Two E-com, Mall of Asia Complex
The Account Manager is primarily responsible for monitoring and setting up of metrics, monitoring attendance and implementing the company code of conduct, updating and keeping track of employee records, and disseminating pertinent information to our projects.Key responsibilities and accountabilities:Regularly coordinate with the client regarding the status of the offshore teamImplement and monitor KPIs set by the client or MSMonitor the teamís performanceConduct coaching sessions and issuing ... Read more
  • Mar 7, 2019
  • Two E-com, Mall of Asia Complex
The Dayshift Account Manager is primarily responsible for managing all accounts under the team's vertical and regularly coordinating with multiple internal stakeholders on their behalf.Implement and monitor KPIs set by the client or MSMonitor the offshore teamís performanceConduct coaching sessions and issuing corrective actionsMonitor and track the daily attendanceImplement policies, deadlines and standards set by the clientHandle complaints and queries from all staffProvide ... Read more