Technical Support Representatives in All Locations - 2 job opening/s found

  • Feb 12, 2019
  • Cyberscape, Ortigas
We are looking for a Technical Support Representative who will be working for a New York-based security company that sells security systems, including video cameras and hidden cameras, and GPS trackers to law enforcement agencies, business and individuals.   Responsibilities: Provide end user support for security-related electronic devices. Learn about the devices we sell and be able to help our customers use them. Answer customer inquiries in a friendly ... Read more
  • Jan 30, 2019
  • Cyberscape, Ortigas
Answer inbound support calls and enter into our ticket system (ZenDesk).  Conduct basic troubleshooting with the customer before escalating to a level 2 technician.  Complete inbound email tickets and integration related tickets (Basic remote installations of software, Online Ordering ... Read more