Technical Support Representatives
- 2 job opening/s found
Feb 12, 2019
are looking for a Technical Support Representative who will be working for a
New York-based security company that sells security systems, including
video cameras and hidden cameras, and GPS trackers to law enforcement agencies,
business and individuals.
Provide end user
support for security-related electronic devices.
Learn about the
devices we sell and be able to help our customers use them.
inquiries in a friendly ...
• Answer inbound support calls and enter into our ticket system (ZenDesk). • Conduct basic troubleshooting with the customer before escalating to a level 2 technician. • Complete inbound email tickets and integration related tickets (Basic remote installations of software, Online Ordering ...
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