Technical Support Representatives
- 2 job opening/s found
Apr 23, 2019
Two E-com, Mall of Asia Complex
To provide help desk support to residential customers via phone, ticketing system or live chat supportCarry out effective troubleshooting with an attempt to resolve customer issues on the first callWork within SLA's outlined as part of the job role for phones and tickets (to be provided)Drive the customer service experience to ensure each interaction on the phone and via tickets, the customers are left with a positive experience To follow up customers as committed and issues are followed ...
We are currently looking for an Application Support Specialist for the world's largest, independent advertising technology company.The primary responsibility of the Application Support Specialist is to provide application support for our clients by identifying, researching, troubleshooting and resolving production and accounting questions and issues.Responsibilities:Monitor, route, and answer incoming client inquiries through various channels, including chat, web portal, email ...
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