- 7 job opening/s found
Nov 10, 2017
E-Commerce Plaza, Eastwood City
The Team Leader is responsible and accountable for all aspects of day-to-day operations of a team of outbound call center representatives. Responsibilities will include, but is not limited to:Meeting overall metrics of the line of business.Managing a maximum of 25 call center representatives, and providing coaching and development, in accordance to the metrics on their performance scorecard
Assisting with the development of policies, processes, and reports relating to team ...
Sales of products assignedProvide live chat sales support to clientsProvide and process phone sales or support to clientsAssist in the processing of orders onlineEffectively position or answer inquires related to the product or services; convert customer problems into sales opportunitiesAcquire and maintain a working knowledge of Client's products and services in addition to partner solutionsAdhere to sales quality compliance and house rulesStay current with emerging industry ...
Contact, follow up with and retrieve medical records from individual physicians, medical groups and hospitals. Maintain time-service, quality and production goals using good work queue management and customer service skills Maintain a high level of customer service skills. Present a friendly and professional demeanor Handle a high volume of continuous telephone calls and gathers needed information in a timely manner Perform multiple tasks simultaneously Perform ...
MicroSourcing Philippines Inc. is looking for interns to join our fun and dynamic Finance team. The intern will be exposed to the following tasks:Preparation and validation of accounting transactionsPreparation of reconciliation of miscellaneous balance sheet accountsJournal entries for unrecorded transactionsPreparation of tax annualizationGeneral bookkeeping and other clerical ...
Motivate and support Sales Consultants by providing ongoing mentoring and coaching sessions for sustained above goal sales performanceOversee and support overall daily operational needs within the shift assignedMaintain target level of performance required by the clientKeep up-to-date level of product and procedural knowledge by immediately understanding and acting on disseminated information through emails, trainings, huddles, or other forms of briefingEnsure each team memberís adherence to ...
Manage Team Leads to ensure that their team members are performing above goalsProvides continuous coaching and mentoring for sustained performanceCollaborate with different groups including training and quality in identifying areas of improvement and appropriate action plansManage rewards and recognition programs that stimulate the sales environmentStrategize with the team leads to create contests that promote healthy competitionImplement policies and guidelines that support program goals; ...
The Claims Mitigation / Order Handling position will give insight into the end-to-end workflow of the logistics, customer, supplier, and carrier support portion of the business.
ResponsibilitiesMitigate customer disputes and process ordersCoordinate shipments from supplier to customerOrganize/file claim documents from customers and carriersManage claim/order related information through spreadsheetsQuick decision making for claims/ordersCreate billing and shipping invoicesMaintain refunds, ...
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