All Call Center Operationss
- 44 job opening/s found
Feb 20, 2020
Two E-com, Mall of Asia Complex
Responding to calls from client's staffResponding to emails from client's staffResponsible Processes:StaffingFilling vacant shiftsAdding ShiftsCancel ShiftsCoordinator CancellationsReplacing Team MembersChanging Rostered hoursNon arrival for shiftResignationsRecruitmentInbound Reference ChecksOutbound reference checksPayrollQueriesResourcesQueriesOrderingGeneral Coordinator queriesPerform other reasonable duties assigned in support of the ...
MicroSourcing Ortigas is currently looking for Customer Service Representatives for our eyewear retail account. The account became the largest online retailer of contact lenses and eyeglasses in North America.Key Responsibilities:Customer service calls with a focus on customer satisfactionRespond to inbound sales and customer service inquiries in one of three main functional areas: phones, email or web chat, with a focus on customer satisfactionVerify customer ordersResolve returns ...
Respond to customer inquiries as well as advising our existing customer support agent on matters they cannot answer themselvesTrain new customer support team membersManage logistic issues of customers receiving their productLiaise between customers and shipping services providers (UPS/FEDEX etc.)Monitor the live chat responses on the company website (on working ...
• Work closely with all personnel to ensure adherence to all state, federal and industry compliance guidelines including HIPPA
• Direct staff and monitor adherence to individual Health Plan protocols
• Monitor progress of scheduled commitments and assure their timely scheduling and delivery to Chart Retrieval
• Create, analyze and act on reports as necessary
• Assists in acting as a resource to provide information or determine the most effective way of meeting the needs of management, staff, ...
Assist in finding new “Expert” users -the account operates an online platform for individual consultants to advise and do business with professional research teams. Our experts have no cost to join and we engage new experts to join the platform and will communicate with them over email and on the phone.Handle day-to-day verification of new expert profiles using internal company profilesManage email correspondence with new experts inquiring about our platformSpeak on the phone with new experts ...
Responsibilities:• Retrieves and enters a variety of information from various computer and web-based systems related to an applicant’s education and employment history• Searches and retrieves information from files, computer records, and other documents• Locates information and documents quickly and accurately in accordance with applicable laws and procedures• Supplies timely updates and notifications of delays• Understands the verifications terminology and interprets results• Communicates ...
Australia’s premier peer to peer marketplace for space is currently looking for Customer Service/ Sales Representative whereas the identified candidate is expected to perform the following, but are not limited to:• Will be assigned to the Parkhound LOB• Process customer inquiries through phone, chat, and email in a professional and cheerful manner that reflects the company’s values and follows appropriate workflows• Resolve general customer inquiries• Proactively educate our customers on ...
POSITION SUMMARYChange Healthcare assists medical health plan payers in the review and/or auditing of medical record data. The Chart Retrieval Specialist contacts medical facilities to obtain commitments to send medical records to Change Healthcare via fax or mail for this purpose. This position operates in an outbound call center environment and is driven by project deadlines for completion of all calls and receipt of medical records. The successful candidate should preferably have ...
Delivery of exceptional experiences and service to members (being empathetic,
helpful, adaptable, energetic, fun, and showing initiative). Examples include:
? Regular interaction with our members via email and phone, reflecting our
company values; and
? Receiving and responding to feedback from members at different stages of
their user experience relating to damage cases.
? Providing operational, administrative and strategic support to the Sydney-based
? Delivering prompt and easily ...
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